Case Studies

Real stories of how clear communication improves outcomes for people and organizations.

Plain language is more than a writing technique—it’s a strategic advantage.
Through training, consulting, assessments, and user-centered design, Plainlii partners with organizations to make information easier to find, understand, and use.

Our case studies highlight work across sectors:

  • Government & public services
  • Health & medical communication
  • Multilingual content & translation
  • Participation and ccessibility initiatives
  • Organizational culture and change

Each project demonstrates how clarity strengthens outcomes, reduces barriers, and delivers lasting improvements for staff, leaders, and the people they serve.

Man and woman working on laptops on large stacked books, with a graduation cap, clock, paper airplane, magnifying glass, and light bulb.

Kansas City

Citywide Plain Language Strategy

We partnered with Kansas City to deliver staff training, a leadership summit, and a customized style guide—building a unified strategy for clarity, equity, and accessible communication across the city.

NIH RADx®

Clearer Medical Device Instructions

Plainlii redesigned complex COVID-19 test instructions to improve safety, comprehension, and accessibility—and contributed to test developing guidelines to help users follow steps correctly and confidently.

Medical Devices

Multilingual Instructions

We supported technical teams by creating high-quality, medically accurate translations while also improving readability and user comprehension—without compromising regulatory intent or device-specific precision.

NLACRC

Clarity for Regional Center Critical Services

Through customized training and document consulting, we helped NLACRC improve communication across departments—supporting families with clearer, more consistent information.

Multilingual

Global Plain Language Training

Through professional development training, 300+ multilingual professionals learned to integrate plain language into translation and localization—improving clarity for diverse audiences and services.

Ready to Get Started?

Contact us today to learn more about our services or to schedule a consultation. Let’s make your communication clear, effective, and inclusive.

Contact us to create, share, and put your ideas to work! put your ideas to work!

Be clear
with your clients

Let us help you make the most of your investment in communication. When your readers can find, understand, and use the information you share from the start, everybody wins.