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Recent Stories
Is Plain Language Worth It?
I was asked this question by a group of non-fiction writers. The bottom line: all content developers, even marketers and advertisers, can learn a huge
How to make the most of your business trip?
I am a Plain Language Expert who travels the world teaching, speaking, and consulting on better written communication. I am also a busy mother of
Plain Language Principles
How do we promote successful written communication? “Plain language is clear language. It is simple and direct but not simplistic or patronizing.” Nick Wright Writing
Don’t “you know?” Them: Turning the “Teach-Back” Technique Around on Doctors for Patient Advocacy
Language is key at the doctor’s office. Improving physician-patient communication can have huge benefits. In fact, an AHRQ study found that after implementing a health
New Plain Language 2.0 and Health Literacy Course at Plain Language Academy
I am so excited to announce that I have partnered with Plain Language academy to teach my new course Plain Language 2.0 and Health Literacy.
Plain Awesome PLAIN 2019 Conference in Oslo
How fitting that the 2019 Plain conference, whose theme was “Clear communication – clear results” was in Norway! The true north of plain language is